Previous incidents

July 2025
Jul 09, 2025
1 incident

Dashboard is down

Downtime

Resolved Jul 09 at 09:40pm IST

Postmortem:

A failover of one of the Kafka brokers triggered a cascading effect on an event queue, which led to degraded dashboard rendering and increased latency on some API endpoints.

We fully recovered within 3 minutes, but the system experienced intermittent degradation for the following 20 minutes. To prevent recurrence, we have added an extra replica and increased pod affinity.

We apologize for the inconvenience.

2 previous updates

June 2025
Jun 08, 2025
1 incident

API Service is down

Downtime

Resolved Jun 08 at 09:09am IST

API Service recovered.

1 previous update

May 2025
May 28, 2025
1 incident

Dashboard, API Service, and 1 other service are down

Downtime

Resolved May 28 at 03:42pm IST

AI Models recovered.

3 previous updates

May 23, 2025
1 incident

Dashboard, API Service, and 1 other service are down

Downtime

Resolved May 23 at 09:03pm IST

API Service recovered.

12 previous updates

May 21, 2025
1 incident

Dashboard is down

Downtime

Resolved May 21 at 10:29pm IST

Dashboard recovered.

1 previous update

May 12, 2025
1 incident

Dashboard, API Service, and 1 other service are down

Downtime

Resolved May 12 at 10:56pm IST

Dashboard and API Service recovered.

3 previous updates