Previous incidents
Degraded service
Resolved Jul 17, 2025 at 03:12pm UTC
The latency is back to normal. We will be keeping an eye on the system for next few hours.
1 previous update
Dashboard is down
Resolved Jul 09, 2025 at 04:10pm UTC
Postmortem:
A failover of one of the Kafka brokers triggered a cascading effect on an event queue, which led to degraded dashboard rendering and increased latency on some API endpoints.
We fully recovered within 3 minutes, but the system experienced intermittent degradation for the following 20 minutes. To prevent recurrence, we have added an extra replica and increased pod affinity.
We apologize for the inconvenience.
2 previous updates
API Service is down
Resolved Jun 08, 2025 at 03:39am UTC
API Service recovered.
1 previous update
Dashboard, API Service, and 1 other service are down
Resolved May 28, 2025 at 10:12am UTC
AI Models recovered.
3 previous updates
Dashboard, API Service, and 1 other service are down
Resolved May 23, 2025 at 03:33pm UTC
API Service recovered.
12 previous updates
Dashboard is down
Resolved May 21, 2025 at 04:59pm UTC
Dashboard recovered.
1 previous update
Dashboard, API Service, and 1 other service are down
Resolved May 12, 2025 at 05:26pm UTC
Dashboard and API Service recovered.
3 previous updates