Incidents reported on status page for Maxim https://status.getmaxim.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/d23223860898472c6be69e536cc2e94f.png https://status.getmaxim.ai/ en https://status.getmaxim.ai/incident/598883 Sun, 08 Jun 2025 03:39:11 -0000 https://status.getmaxim.ai/incident/598883#bfe6896a6457da42ae542f90706231cbf5e359f3597f3ff574977d98e544c4b6 API Service recovered. https://status.getmaxim.ai/incident/598883 Sun, 08 Jun 2025 03:35:08 -0000 https://status.getmaxim.ai/incident/598883#49f52d19d5f80842585ebe29d6e4aaae34246a05e728fc3a120510b8eacb94f9 API Service went down. https://status.getmaxim.ai/incident/582702 Wed, 28 May 2025 10:12:16 -0000 https://status.getmaxim.ai/incident/582702#2cb774dbf02b5f326e607b7dbf334eecc334cbd530d2df186591e5b1b54488c7 AI Models recovered. https://status.getmaxim.ai/incident/582702 Wed, 28 May 2025 10:12:04 -0000 https://status.getmaxim.ai/incident/582702#d6c76b1433797142bd297ca70e46386ca17d7a3d623a4464d15ffe2fafb67540 Dashboard and API Service recovered. https://status.getmaxim.ai/incident/582702 Wed, 28 May 2025 10:12:04 -0000 https://status.getmaxim.ai/incident/582702#d6c76b1433797142bd297ca70e46386ca17d7a3d623a4464d15ffe2fafb67540 Dashboard and API Service recovered. https://status.getmaxim.ai/incident/582702 Wed, 28 May 2025 10:11:00 -0000 https://status.getmaxim.ai/incident/582702#702e9d22939aa1f82e8a8414c70398ad49f77e184ecead3d94f959d4152a218e API Service and AI Models went down. https://status.getmaxim.ai/incident/582702 Wed, 28 May 2025 10:11:00 -0000 https://status.getmaxim.ai/incident/582702#702e9d22939aa1f82e8a8414c70398ad49f77e184ecead3d94f959d4152a218e API Service and AI Models went down. https://status.getmaxim.ai/incident/582702 Wed, 28 May 2025 10:10:12 -0000 https://status.getmaxim.ai/incident/582702#a695959517e74d024c6c1c20ca11c2d9de5f929d9e2c24f96b8883a130c17390 Dashboard went down. https://status.getmaxim.ai/incident/576765 Fri, 23 May 2025 15:33:22 -0000 https://status.getmaxim.ai/incident/576765#6eccc1b7d06802dd4ba33b693f7a73814e0f2c778d2aa80e632ce012c45ad922 API Service recovered. https://status.getmaxim.ai/incident/576765 Fri, 23 May 2025 15:32:30 -0000 https://status.getmaxim.ai/incident/576765#4986be71738676b3ef5c5c98c72b840af583f3175439547b048255194c53903f API Service went down and Dashboard recovered. https://status.getmaxim.ai/incident/576765 Fri, 23 May 2025 15:32:30 -0000 https://status.getmaxim.ai/incident/576765#4986be71738676b3ef5c5c98c72b840af583f3175439547b048255194c53903f API Service went down and Dashboard recovered. https://status.getmaxim.ai/incident/576765 Fri, 23 May 2025 15:31:30 -0000 https://status.getmaxim.ai/incident/576765#9fc9e931d14685f0a369ab0f5258ebbd7ba1b47da2dc18735ac4fb48b3975556 Dashboard went down. https://status.getmaxim.ai/incident/576765 Fri, 23 May 2025 10:26:01 -0000 https://status.getmaxim.ai/incident/576765#0465c084a01925e6dd4bfb0977fa28b5f63d31bbef24b0dcdce65f5d5de734ce AI Models recovered. https://status.getmaxim.ai/incident/576765 Fri, 23 May 2025 10:25:50 -0000 https://status.getmaxim.ai/incident/576765#33ed8367e0337da881a552a2949d462e1da24313ab24cc7b303d3ee7f542e324 Dashboard and API Service recovered. https://status.getmaxim.ai/incident/576765 Fri, 23 May 2025 10:25:50 -0000 https://status.getmaxim.ai/incident/576765#33ed8367e0337da881a552a2949d462e1da24313ab24cc7b303d3ee7f542e324 Dashboard and API Service recovered. https://status.getmaxim.ai/incident/576765 Fri, 23 May 2025 10:25:33 -0000 https://status.getmaxim.ai/incident/576765#3078f21814f403a3b242e0f2bcf795bc76cdd2227598853f1ce9f5702e16bf3c API Service went down. https://status.getmaxim.ai/incident/576765 Fri, 23 May 2025 10:25:18 -0000 https://status.getmaxim.ai/incident/576765#c3c8706d588ac5d15eea8f61f3c460eb56f7a0b73802d7fb0a7f49d7b28acac5 AI Models went down. https://status.getmaxim.ai/incident/576765 Fri, 23 May 2025 10:24:34 -0000 https://status.getmaxim.ai/incident/576765#44c26a680242ea05c299c74a321c97894e521c6c70258c76fedc05697f7947a5 Dashboard went down. https://status.getmaxim.ai/incident/576765 Fri, 23 May 2025 10:20:07 -0000 https://status.getmaxim.ai/incident/576765#253328b72b68bf896da054a537f5c09f8af221b2df24d5b0c66a27a9096901a2 Dashboard recovered. https://status.getmaxim.ai/incident/576765 Fri, 23 May 2025 10:19:01 -0000 https://status.getmaxim.ai/incident/576765#ef3c3f0400924b32a5eeff0bafb3518a862eb83a253ada7bc361ccc406241ade API Service recovered. https://status.getmaxim.ai/incident/576765 Fri, 23 May 2025 10:18:13 -0000 https://status.getmaxim.ai/incident/576765#66a509fcaafc7534be0eddd3c8c9644eaad5c3e8a17163cf8e7df3e304999f73 AI Models recovered. https://status.getmaxim.ai/incident/576765 Fri, 23 May 2025 10:17:50 -0000 https://status.getmaxim.ai/incident/576765#26d67f9635f29f550b90f4bacd332e2dcedf0816ed0ba6b7e1b376866069f1ef API Service and AI Models went down. https://status.getmaxim.ai/incident/576765 Fri, 23 May 2025 10:17:50 -0000 https://status.getmaxim.ai/incident/576765#26d67f9635f29f550b90f4bacd332e2dcedf0816ed0ba6b7e1b376866069f1ef API Service and AI Models went down. https://status.getmaxim.ai/incident/576765 Fri, 23 May 2025 10:16:37 -0000 https://status.getmaxim.ai/incident/576765#aed90093cc06586b6b44b640ac3b26106561655e4bc6b4100637348f89cf3fbf Dashboard went down. https://status.getmaxim.ai/incident/574454 Wed, 21 May 2025 16:59:50 -0000 https://status.getmaxim.ai/incident/574454#285da0fa177bc24bdc5e9179b2cf4a22b10a02e40f43fddcf03437b724b80271 Dashboard recovered. https://status.getmaxim.ai/incident/574454 Wed, 21 May 2025 16:59:24 -0000 https://status.getmaxim.ai/incident/574454#341c72678f8a8723810353de7daa65595001a19b7c1bb8e2723d1be262547217 Dashboard went down. https://status.getmaxim.ai/incident/560982 Mon, 12 May 2025 17:26:12 -0000 https://status.getmaxim.ai/incident/560982#559b0f9cf848132995e06710aa5e8e10556f9c6c772ea112012e93748a4e03bc Dashboard and API Service recovered. https://status.getmaxim.ai/incident/560982 Mon, 12 May 2025 17:26:12 -0000 https://status.getmaxim.ai/incident/560982#559b0f9cf848132995e06710aa5e8e10556f9c6c772ea112012e93748a4e03bc Dashboard and API Service recovered. https://status.getmaxim.ai/incident/560982 Mon, 12 May 2025 17:25:34 -0000 https://status.getmaxim.ai/incident/560982#b58fd1ef159cdb99e04151fd2301185e0022c141b2e74ddbb1c24d4da036ad52 AI Models recovered. https://status.getmaxim.ai/incident/560982 Mon, 12 May 2025 17:24:24 -0000 https://status.getmaxim.ai/incident/560982#f3875424683dc128fb0d9ec3f87db9bc83222fa8c47fe4a8e7152dc7d4985e8c API Service and AI Models went down. https://status.getmaxim.ai/incident/560982 Mon, 12 May 2025 17:24:24 -0000 https://status.getmaxim.ai/incident/560982#f3875424683dc128fb0d9ec3f87db9bc83222fa8c47fe4a8e7152dc7d4985e8c API Service and AI Models went down. https://status.getmaxim.ai/incident/560982 Mon, 12 May 2025 17:23:25 -0000 https://status.getmaxim.ai/incident/560982#f771b57f5ef9f562d0a06e82377ef64aeed0a340d3f08bf959730dcd4a36bc5d Dashboard went down. https://status.getmaxim.ai/incident/536091 Fri, 28 Mar 2025 15:02:24 -0000 https://status.getmaxim.ai/incident/536091#f37aea3a8bc8f174ed52f79af16159a3a00deea8bcf4ef5ab514cc11f159385a AI Models recovered. https://status.getmaxim.ai/incident/536091 Fri, 28 Mar 2025 15:02:13 -0000 https://status.getmaxim.ai/incident/536091#4e01c457e9d45fcb979d087c280bccdcd2b1677aa523a355a7bef76510ef9766 Dashboard and API Service recovered. https://status.getmaxim.ai/incident/536091 Fri, 28 Mar 2025 15:02:13 -0000 https://status.getmaxim.ai/incident/536091#4e01c457e9d45fcb979d087c280bccdcd2b1677aa523a355a7bef76510ef9766 Dashboard and API Service recovered. https://status.getmaxim.ai/incident/536091 Fri, 28 Mar 2025 14:58:08 -0000 https://status.getmaxim.ai/incident/536091#bb076b556059236e619223178bc3bc48cb3885edd32f58578b0a2f38e344ff9d API Service and AI Models went down. https://status.getmaxim.ai/incident/536091 Fri, 28 Mar 2025 14:58:08 -0000 https://status.getmaxim.ai/incident/536091#bb076b556059236e619223178bc3bc48cb3885edd32f58578b0a2f38e344ff9d API Service and AI Models went down. https://status.getmaxim.ai/incident/536091 Fri, 28 Mar 2025 14:57:00 -0000 https://status.getmaxim.ai/incident/536091#97d33fc8c9869538609aa57bacc01d137b30900c1b704a931467b499a2614809 Dashboard went down. https://status.getmaxim.ai/incident/534394 Tue, 25 Mar 2025 19:01:00 -0000 https://status.getmaxim.ai/incident/534394#048f322421b017b17c440fa57e34e99afd7618b3e1555a0565e784cb589cad41 Latency is back to normal now https://status.getmaxim.ai/incident/534394 Tue, 25 Mar 2025 19:01:00 -0000 https://status.getmaxim.ai/incident/534394#048f322421b017b17c440fa57e34e99afd7618b3e1555a0565e784cb589cad41 Latency is back to normal now https://status.getmaxim.ai/incident/534394 Tue, 25 Mar 2025 17:59:00 -0000 https://status.getmaxim.ai/incident/534394#60e6dcaa69a1d0f5086af51d5d4fb8628f23e237061cdae9c14a3eeac801873d Update: This is originating from cloudflare. We are observing, latency is still high. https://status.getmaxim.ai/incident/534394 Tue, 25 Mar 2025 17:59:00 -0000 https://status.getmaxim.ai/incident/534394#60e6dcaa69a1d0f5086af51d5d4fb8628f23e237061cdae9c14a3eeac801873d Update: This is originating from cloudflare. We are observing, latency is still high. https://status.getmaxim.ai/incident/534394 Tue, 25 Mar 2025 17:52:00 -0000 https://status.getmaxim.ai/incident/534394#9ca65a7dce7e3767d312686d99bbd927d766878746ec0530872d691ed5dd11d0 This seems to be originating from the cloud provider. We are in touch with them. https://status.getmaxim.ai/incident/534394 Tue, 25 Mar 2025 17:52:00 -0000 https://status.getmaxim.ai/incident/534394#9ca65a7dce7e3767d312686d99bbd927d766878746ec0530872d691ed5dd11d0 This seems to be originating from the cloud provider. We are in touch with them. https://status.getmaxim.ai/incident/528081 Fri, 14 Mar 2025 06:49:59 -0000 https://status.getmaxim.ai/incident/528081#19e1bb27d7a6811d1e8c16e86bfb943c781d2ebdd441957f918347153e58aaf9 AI Models recovered. https://status.getmaxim.ai/incident/528081 Fri, 14 Mar 2025 06:49:50 -0000 https://status.getmaxim.ai/incident/528081#eeece74bb0d04ddd00f8a317891c066abb237876882c8d872493330d33b04097 Dashboard and API Service recovered. https://status.getmaxim.ai/incident/528081 Fri, 14 Mar 2025 06:49:50 -0000 https://status.getmaxim.ai/incident/528081#eeece74bb0d04ddd00f8a317891c066abb237876882c8d872493330d33b04097 Dashboard and API Service recovered. https://status.getmaxim.ai/incident/528081 Fri, 14 Mar 2025 06:47:50 -0000 https://status.getmaxim.ai/incident/528081#005f1fbf38c362931e2583b0eb9e04fbb5427ec8e1a9e3bffa813231bb1cd664 API Service and AI Models went down. https://status.getmaxim.ai/incident/528081 Fri, 14 Mar 2025 06:47:50 -0000 https://status.getmaxim.ai/incident/528081#005f1fbf38c362931e2583b0eb9e04fbb5427ec8e1a9e3bffa813231bb1cd664 API Service and AI Models went down. https://status.getmaxim.ai/incident/528081 Fri, 14 Mar 2025 06:46:59 -0000 https://status.getmaxim.ai/incident/528081#fe03af745f8101c8a0a21304fd26d8eed2ec221c8df6108a7aea71d60ef7fa6a Dashboard went down. https://status.getmaxim.ai/incident/517288 Sat, 22 Feb 2025 18:19:51 -0000 https://status.getmaxim.ai/incident/517288#a3254e9288905c067c0438ccd344e6c54b16ca7f6652c990cac3e59cf18a89e9 Dashboard, API Service, and AI Models recovered. https://status.getmaxim.ai/incident/517288 Sat, 22 Feb 2025 18:19:51 -0000 https://status.getmaxim.ai/incident/517288#a3254e9288905c067c0438ccd344e6c54b16ca7f6652c990cac3e59cf18a89e9 Dashboard, API Service, and AI Models recovered. https://status.getmaxim.ai/incident/517288 Sat, 22 Feb 2025 18:19:51 -0000 https://status.getmaxim.ai/incident/517288#a3254e9288905c067c0438ccd344e6c54b16ca7f6652c990cac3e59cf18a89e9 Dashboard, API Service, and AI Models recovered. https://status.getmaxim.ai/incident/517288 Sat, 22 Feb 2025 18:17:20 -0000 https://status.getmaxim.ai/incident/517288#cc75f7702e41d0521f3411880edf3ae9abe0beb902edb0f12c457face9c270e8 AI Models went down. https://status.getmaxim.ai/incident/517288 Sat, 22 Feb 2025 18:17:02 -0000 https://status.getmaxim.ai/incident/517288#4208b0690574977bf6d5caa26e4ab4fbb1942d5cdab0040ea79d7ad0b56de380 API Service went down. https://status.getmaxim.ai/incident/517288 Sat, 22 Feb 2025 18:16:11 -0000 https://status.getmaxim.ai/incident/517288#54d5e6d8edd0ec48d89c6cf024cbbdb9c709c4632d0d87f6c0e889ce9b9de612 Dashboard went down. https://status.getmaxim.ai/incident/508147 Thu, 06 Feb 2025 08:09:26 -0000 https://status.getmaxim.ai/incident/508147#4516057d21f97f7b3bda7d4abd3caf9158a97dbce6cc529e9ec23b183a6016fd Dashboard recovered. https://status.getmaxim.ai/incident/508147 Thu, 06 Feb 2025 08:08:40 -0000 https://status.getmaxim.ai/incident/508147#50d15fafb7a9efbddc441181070d776a6d712f93c66dec1cee385508ab502b2e Dashboard went down. https://status.getmaxim.ai/incident/495207 Sat, 18 Jan 2025 16:11:18 +0000 https://status.getmaxim.ai/incident/495207#b9c58c281f78bd01448b51882d73a0b48fde4128f7f54bd951e909c47e4cb552 Maintenance completed https://status.getmaxim.ai/incident/495207 Sat, 18 Jan 2025 16:11:18 -0000 https://status.getmaxim.ai/incident/495207#68840b1953be7953049ec62a16ab9a3355a31b3336de22a08932889b52b467b2 We will be upgrading our database infrastructure. The API service might be temporarily unavailable (1-2 minutes). https://status.getmaxim.ai/incident/495207 Sat, 18 Jan 2025 16:06:15 -0000 https://status.getmaxim.ai/incident/495207#68840b1953be7953049ec62a16ab9a3355a31b3336de22a08932889b52b467b2 We will be upgrading our database infrastructure. The API service might be temporarily unavailable (1-2 minutes). https://status.getmaxim.ai/incident/495207 Sat, 18 Jan 2025 16:00:20 -0000 https://status.getmaxim.ai/incident/495207#68840b1953be7953049ec62a16ab9a3355a31b3336de22a08932889b52b467b2 We will be upgrading our database infrastructure. The API service might be temporarily unavailable (1-2 minutes). https://status.getmaxim.ai/incident/496731 Thu, 16 Jan 2025 06:50:00 -0000 https://status.getmaxim.ai/incident/496731#9fc30f0eda5b3243c3a5acda9ac8dadfd3f270ca5d15a68c4bfe6ab2b05f02a7 All models are recovered. https://status.getmaxim.ai/incident/496731 Thu, 16 Jan 2025 06:50:00 -0000 https://status.getmaxim.ai/incident/496731#9fc30f0eda5b3243c3a5acda9ac8dadfd3f270ca5d15a68c4bfe6ab2b05f02a7 All models are recovered. https://status.getmaxim.ai/incident/496731 Thu, 16 Jan 2025 06:42:00 -0000 https://status.getmaxim.ai/incident/496731#443e176e68f8c2ef91123b1553b358bd02ac1dbcc3ff38058985e12e0a5cb2e8 Redis cluster is flaky we are working on a fix. https://status.getmaxim.ai/incident/496731 Thu, 16 Jan 2025 06:42:00 -0000 https://status.getmaxim.ai/incident/496731#443e176e68f8c2ef91123b1553b358bd02ac1dbcc3ff38058985e12e0a5cb2e8 Redis cluster is flaky we are working on a fix. https://status.getmaxim.ai/incident/496731 Thu, 16 Jan 2025 06:10:20 -0000 https://status.getmaxim.ai/incident/496731#59b2031d748d7b54c8000f16acf3f16b78769a329dd228f382b22c18bcd74785 AI Models recovered. https://status.getmaxim.ai/incident/496731 Thu, 16 Jan 2025 06:07:43 -0000 https://status.getmaxim.ai/incident/496731#099352f01ce2ac73b82f56f0c45c1b5b88e227932276d6ee8514d5a24a4e3ea1 AI Models went down. https://status.getmaxim.ai/incident/486945 Sun, 29 Dec 2024 16:30:25 +0000 https://status.getmaxim.ai/incident/486945#09b834190acbf4cb09500d2327a7ab0a25a3c7c776e0a88b988cf6f8bceb5094 Maintenance completed https://status.getmaxim.ai/incident/486945 Sun, 29 Dec 2024 16:30:25 +0000 https://status.getmaxim.ai/incident/486945#09b834190acbf4cb09500d2327a7ab0a25a3c7c776e0a88b988cf6f8bceb5094 Maintenance completed https://status.getmaxim.ai/incident/486945 Sun, 29 Dec 2024 15:30:25 -0000 https://status.getmaxim.ai/incident/486945#8d21584749d5be98bd5f3943c7dd5ea2477a2b563a65f4f5ecea2ca6e971e3e5 We will upgrade our Clickhouse schema version to support the upcoming features. During this time, the logging feature may briefly degrade in performance. https://status.getmaxim.ai/incident/486945 Sun, 29 Dec 2024 15:30:25 -0000 https://status.getmaxim.ai/incident/486945#8d21584749d5be98bd5f3943c7dd5ea2477a2b563a65f4f5ecea2ca6e971e3e5 We will upgrade our Clickhouse schema version to support the upcoming features. During this time, the logging feature may briefly degrade in performance. https://status.getmaxim.ai/incident/471575 Fri, 13 Dec 2024 07:08:00 -0000 https://status.getmaxim.ai/incident/471575#8921e014abccf2c87e2308f01e28d2e2622cdb5355da76f6c97782f13905b9db Update --- The RCA is tracked on the following Google public issue: https://issuetracker.google.com/issues/363324206 They have enabled a liveness probe on the cluster to ensure this doesn't happen again. We are taking some precautionary steps to avoid this entirely in the future. https://status.getmaxim.ai/incident/471575 Tue, 03 Dec 2024 17:30:00 -0000 https://status.getmaxim.ai/incident/471575#244f1d0476b840f8369d55f45d28f9ded57459becf80c0070646e7f5c9d4dd46 Update from Clickhouse team: While looking at our monitoring tool, We observed a spike in vCPU and a high throttling percentage soon before your pods went down. This was happening around 10:06 UCT. Then, around 10:09 UTC, the pods went down and became unhealthy because they were not responding to K8s readiness probes. We didn't observe any particular change in the usage pattern before the outage, so we are escalating this issue to the cloud team and asking for an investigation. https://status.getmaxim.ai/incident/471575 Tue, 03 Dec 2024 12:55:00 -0000 https://status.getmaxim.ai/incident/471575#166f5d8608b159d474e8b6344f1cbe743d7398e406ec89ba7e9db8db0ce2877a Everything is stable now. We have asked Clickhouse's on-call engineer for the detailed report. It will be attached with the next update. https://status.getmaxim.ai/incident/471575 Tue, 03 Dec 2024 11:04:00 -0000 https://status.getmaxim.ai/incident/471575#1e235ba3ab2aa3b343fbf8ced04faad5fa6c3929d772d9025e42ba6a3720dfa1 New cluster is up and running. API service is using this new cluster. We are triggering re-indexing now. https://status.getmaxim.ai/incident/471575 Tue, 03 Dec 2024 10:59:00 -0000 https://status.getmaxim.ai/incident/471575#cb6a6f7f74ccd14589a3f63754d092933879990cdbdd84aec64a89bb13c801a4 New cluster is ready and up. Our services will start writing to this cluster. We are triggering migration of old data. https://status.getmaxim.ai/incident/471575 Tue, 03 Dec 2024 10:45:00 -0000 https://status.getmaxim.ai/incident/471575#1e34f934129fcccfd646f441ca536db0b188fdf940dcd8b17ae417f80e3a12bf The existing cluster is blocked - we are creating a new cluster and migrating all data. ETA 30 mins. https://status.getmaxim.ai/incident/471575 Tue, 03 Dec 2024 10:37:00 -0000 https://status.getmaxim.ai/incident/471575#e4c1fcfcdb5c75b3504dd3d41eb747ce669a7b13fc2acc987f72e7f47a405711 Clickhouse-hosted deployment for us-west-1 region is impacted. We are in touch with them and working on mitigation. https://status.getmaxim.ai/incident/464085 Tue, 19 Nov 2024 12:27:06 -0000 https://status.getmaxim.ai/incident/464085#addac1ad993f254ee4331374455d685350bac41c5812b8f972820cf34d220a1e AI Models recovered. https://status.getmaxim.ai/incident/464085 Tue, 19 Nov 2024 12:26:56 -0000 https://status.getmaxim.ai/incident/464085#dfa4bda6f9cd17584c97f9eb1ab2105f0acaa1078bd2b9625f3940f88812190b Dashboard and API Service recovered. https://status.getmaxim.ai/incident/464085 Tue, 19 Nov 2024 12:26:56 -0000 https://status.getmaxim.ai/incident/464085#dfa4bda6f9cd17584c97f9eb1ab2105f0acaa1078bd2b9625f3940f88812190b Dashboard and API Service recovered. https://status.getmaxim.ai/incident/464085 Tue, 19 Nov 2024 12:06:17 -0000 https://status.getmaxim.ai/incident/464085#ca9a8ac089864c48f637ea016148f755364f55d87709fb48dbc0bc38b0b8e5b7 AI Models went down. https://status.getmaxim.ai/incident/464085 Tue, 19 Nov 2024 12:06:03 -0000 https://status.getmaxim.ai/incident/464085#0160e42cb113f1a1c02c7d60929309e1d665ac7b3bd8aaba3a559ac5f8f4b78b API Service went down. https://status.getmaxim.ai/incident/464085 Tue, 19 Nov 2024 12:05:05 -0000 https://status.getmaxim.ai/incident/464085#d647b78caac7baa1359edcb30eab2bd93a16863e16dc4be1d2e633942bb12cb1 Dashboard went down. https://status.getmaxim.ai/incident/464049 Tue, 19 Nov 2024 11:51:00 -0000 https://status.getmaxim.ai/incident/464049#9ec7b226acf9c4dc1b7a3278071c28e50958ac11693de39c3de378158881679e All services are up. One node from the cluster went down bringing too many reservation loops. We have mitigated this issue. https://status.getmaxim.ai/incident/464049 Tue, 19 Nov 2024 11:51:00 -0000 https://status.getmaxim.ai/incident/464049#9ec7b226acf9c4dc1b7a3278071c28e50958ac11693de39c3de378158881679e All services are up. One node from the cluster went down bringing too many reservation loops. We have mitigated this issue. https://status.getmaxim.ai/incident/464049 Tue, 19 Nov 2024 11:51:00 -0000 https://status.getmaxim.ai/incident/464049#9ec7b226acf9c4dc1b7a3278071c28e50958ac11693de39c3de378158881679e All services are up. One node from the cluster went down bringing too many reservation loops. We have mitigated this issue. https://status.getmaxim.ai/incident/464049 Tue, 19 Nov 2024 11:24:00 -0000 https://status.getmaxim.ai/incident/464049#c96478e2023218c85e516085c9a5ea270adde5efb178f7549fc56e73d787154e We have received the alerts. We are working on scaling up the infra https://status.getmaxim.ai/incident/464049 Tue, 19 Nov 2024 11:24:00 -0000 https://status.getmaxim.ai/incident/464049#c96478e2023218c85e516085c9a5ea270adde5efb178f7549fc56e73d787154e We have received the alerts. We are working on scaling up the infra https://status.getmaxim.ai/incident/464049 Tue, 19 Nov 2024 11:24:00 -0000 https://status.getmaxim.ai/incident/464049#c96478e2023218c85e516085c9a5ea270adde5efb178f7549fc56e73d787154e We have received the alerts. We are working on scaling up the infra https://status.getmaxim.ai/incident/464049 Tue, 19 Nov 2024 11:14:26 -0000 https://status.getmaxim.ai/incident/464049#a0f1d36ce13e12612062976ea3c7aa7a7ac7e43808e4d94402a28d4c0e87b851 AI Models went down. https://status.getmaxim.ai/incident/464049 Tue, 19 Nov 2024 11:14:02 -0000 https://status.getmaxim.ai/incident/464049#8364119d9ad612bdf49164860e69fed11ef313cd9a8dafb016fa8cbec64b82b2 API Service went down. https://status.getmaxim.ai/incident/464049 Tue, 19 Nov 2024 11:13:09 -0000 https://status.getmaxim.ai/incident/464049#4adcafb9149232d3ff5b85b579ba2da97197ecac806a303d357974330d1c6be0 Dashboard went down. https://status.getmaxim.ai/incident/450099 Thu, 24 Oct 2024 17:18:00 -0000 https://status.getmaxim.ai/incident/450099#6216c2179e119dd05a105ca6a0e207cf32151085556e3218b28a42e468543352 Quick RCA - - CPU for one of our real-time DBs was getting throttled even if we had allocated more CPU. This is now fixed, and things should start working normally. - We are keeping an eye on the overall setup https://status.getmaxim.ai/incident/450099 Thu, 24 Oct 2024 17:18:00 -0000 https://status.getmaxim.ai/incident/450099#6216c2179e119dd05a105ca6a0e207cf32151085556e3218b28a42e468543352 Quick RCA - - CPU for one of our real-time DBs was getting throttled even if we had allocated more CPU. This is now fixed, and things should start working normally. - We are keeping an eye on the overall setup https://status.getmaxim.ai/incident/450099 Thu, 24 Oct 2024 17:13:00 -0000 https://status.getmaxim.ai/incident/450099#f1151e8e4b0ca0afec36930b55323932ec88d3623bb5b69016b63fc8d22a21c0 We have pushed a fix and currently its deploying. https://status.getmaxim.ai/incident/450099 Thu, 24 Oct 2024 17:13:00 -0000 https://status.getmaxim.ai/incident/450099#f1151e8e4b0ca0afec36930b55323932ec88d3623bb5b69016b63fc8d22a21c0 We have pushed a fix and currently its deploying. https://status.getmaxim.ai/incident/450099 Thu, 24 Oct 2024 17:10:00 -0000 https://status.getmaxim.ai/incident/450099#40ab8fdb367ca6fa9d84b4183da4af6e51fe8ccf1a97f6cb0850b1f168762971 We are facing some degraded performance on test runs and log index speed. We are on it. https://status.getmaxim.ai/incident/450099 Thu, 24 Oct 2024 17:10:00 -0000 https://status.getmaxim.ai/incident/450099#40ab8fdb367ca6fa9d84b4183da4af6e51fe8ccf1a97f6cb0850b1f168762971 We are facing some degraded performance on test runs and log index speed. We are on it. https://status.getmaxim.ai/incident/439291 Fri, 04 Oct 2024 15:09:00 -0000 https://status.getmaxim.ai/incident/439291#52d53f0aafef8f74089c0e82581e3d182279e4dfb0590b8410dcb9d2edeff61d We are up now. **RCA** - We use a third-party library to acquire distributed locks that expect specific LUA scripts to be cached. At 6:00 AM PT today, we realized that the Redis cache was burst due to disc corruption that led to the deletion of these scripts. - We learned that the lib does not reindex the scripts, so we had to update them manually - once updated system is working as expected https://status.getmaxim.ai/incident/439291 Fri, 04 Oct 2024 15:09:00 -0000 https://status.getmaxim.ai/incident/439291#52d53f0aafef8f74089c0e82581e3d182279e4dfb0590b8410dcb9d2edeff61d We are up now. **RCA** - We use a third-party library to acquire distributed locks that expect specific LUA scripts to be cached. At 6:00 AM PT today, we realized that the Redis cache was burst due to disc corruption that led to the deletion of these scripts. - We learned that the lib does not reindex the scripts, so we had to update them manually - once updated system is working as expected https://status.getmaxim.ai/incident/439291 Fri, 04 Oct 2024 15:09:00 -0000 https://status.getmaxim.ai/incident/439291#52d53f0aafef8f74089c0e82581e3d182279e4dfb0590b8410dcb9d2edeff61d We are up now. **RCA** - We use a third-party library to acquire distributed locks that expect specific LUA scripts to be cached. At 6:00 AM PT today, we realized that the Redis cache was burst due to disc corruption that led to the deletion of these scripts. - We learned that the lib does not reindex the scripts, so we had to update them manually - once updated system is working as expected https://status.getmaxim.ai/incident/439291 Fri, 04 Oct 2024 13:30:00 -0000 https://status.getmaxim.ai/incident/439291#44831b2eb57139b3eec265994a261e12ee098d5374f3394a9a86cbc536790673 We have narrowed down onto the exact issue. Triggered a patch. https://status.getmaxim.ai/incident/439291 Fri, 04 Oct 2024 13:30:00 -0000 https://status.getmaxim.ai/incident/439291#44831b2eb57139b3eec265994a261e12ee098d5374f3394a9a86cbc536790673 We have narrowed down onto the exact issue. Triggered a patch. https://status.getmaxim.ai/incident/439291 Fri, 04 Oct 2024 13:30:00 -0000 https://status.getmaxim.ai/incident/439291#44831b2eb57139b3eec265994a261e12ee098d5374f3394a9a86cbc536790673 We have narrowed down onto the exact issue. Triggered a patch. https://status.getmaxim.ai/incident/439291 Fri, 04 Oct 2024 13:24:00 -0000 https://status.getmaxim.ai/incident/439291#b9703d1e761dcbeaddf31a003cb0a5a7980b9e05729871d1142dfa3cf224cbaa We are facing an issue with one of the infra components. We are working on the fix https://status.getmaxim.ai/incident/439291 Fri, 04 Oct 2024 13:24:00 -0000 https://status.getmaxim.ai/incident/439291#b9703d1e761dcbeaddf31a003cb0a5a7980b9e05729871d1142dfa3cf224cbaa We are facing an issue with one of the infra components. We are working on the fix https://status.getmaxim.ai/incident/439291 Fri, 04 Oct 2024 13:24:00 -0000 https://status.getmaxim.ai/incident/439291#b9703d1e761dcbeaddf31a003cb0a5a7980b9e05729871d1142dfa3cf224cbaa We are facing an issue with one of the infra components. We are working on the fix https://status.getmaxim.ai/incident/439247 Fri, 04 Oct 2024 12:40:28 +0000 https://status.getmaxim.ai/incident/439247#f38eeaf39fc5a920e9e0f067f7f245e1804cbbd89164f11a0f11da21b77ce0b5 Maintenance completed https://status.getmaxim.ai/incident/439247 Fri, 04 Oct 2024 12:40:28 +0000 https://status.getmaxim.ai/incident/439247#f38eeaf39fc5a920e9e0f067f7f245e1804cbbd89164f11a0f11da21b77ce0b5 Maintenance completed https://status.getmaxim.ai/incident/439247 Fri, 04 Oct 2024 12:40:28 +0000 https://status.getmaxim.ai/incident/439247#f38eeaf39fc5a920e9e0f067f7f245e1804cbbd89164f11a0f11da21b77ce0b5 Maintenance completed https://status.getmaxim.ai/incident/439247 Fri, 04 Oct 2024 12:30:28 -0000 https://status.getmaxim.ai/incident/439247#19f6ce3b77975356d935f0d52d14def153aa306ed63c85ac5616207e6b5a3a4e We are performing an urgent Redis upgrade that may cause approximately 5 minutes of degraded performance. https://status.getmaxim.ai/incident/439247 Fri, 04 Oct 2024 12:30:28 -0000 https://status.getmaxim.ai/incident/439247#19f6ce3b77975356d935f0d52d14def153aa306ed63c85ac5616207e6b5a3a4e We are performing an urgent Redis upgrade that may cause approximately 5 minutes of degraded performance. https://status.getmaxim.ai/incident/439247 Fri, 04 Oct 2024 12:30:28 -0000 https://status.getmaxim.ai/incident/439247#19f6ce3b77975356d935f0d52d14def153aa306ed63c85ac5616207e6b5a3a4e We are performing an urgent Redis upgrade that may cause approximately 5 minutes of degraded performance. https://status.getmaxim.ai/incident/439181 Fri, 04 Oct 2024 08:36:00 -0000 https://status.getmaxim.ai/incident/439181#ba207d490d4e0f33046fc63fee5562315217646947845128259116c60fe2b718 API Service recovered. https://status.getmaxim.ai/incident/439181 Fri, 04 Oct 2024 08:35:16 -0000 https://status.getmaxim.ai/incident/439181#a01d7c5bc384653ee868d99ef8c300de9964066d2cfd413700af8a056614e9da Dashboard recovered. https://status.getmaxim.ai/incident/439181 Fri, 04 Oct 2024 08:34:08 -0000 https://status.getmaxim.ai/incident/439181#9121b26d6259111d3108a04bb13ea088b1e1ec55117f2a0d53de4271f1705815 Dashboard went down. https://status.getmaxim.ai/incident/439181 Fri, 04 Oct 2024 08:33:00 -0000 https://status.getmaxim.ai/incident/439181#74ce3891f03292d2f7ca2c504318902a7cb8ebe1295e6a50ef7add6ea1a5ac64 API Service went down. https://status.getmaxim.ai/incident/439181 Fri, 04 Oct 2024 08:25:15 -0000 https://status.getmaxim.ai/incident/439181#d6ec3ce9cc276ab6159ae7989f5b4eb640daad94d741f959499d93be730e2a46 API Service recovered. https://status.getmaxim.ai/incident/439181 Fri, 04 Oct 2024 08:15:35 -0000 https://status.getmaxim.ai/incident/439181#5c88ce09753f66c8bb6458f9d2121f980a243bcaa21108ee059ac52f78680eda API Service went down. https://status.getmaxim.ai/incident/434432 Wed, 25 Sep 2024 07:07:00 -0000 https://status.getmaxim.ai/incident/434432#8987b6041c1cd28a51d118407c4a601cc095782033aa7b2c583e8ba54338a09b The issue is mitigated. We are now working on a long-term fix. https://status.getmaxim.ai/incident/434432 Wed, 25 Sep 2024 06:19:00 -0000 https://status.getmaxim.ai/incident/434432#e55335b0ebcdfe9032bd9e828128a7e31c2bf1dadb02740e8e1eb541caeeafb8 Our first mitigation approach did not work. Our web service is still not able to connect to Redis. We are deploying second approach. https://status.getmaxim.ai/incident/434432 Wed, 25 Sep 2024 06:06:00 -0000 https://status.getmaxim.ai/incident/434432#732d98067361b4e96f4492e9f2dc4191465b725d8c6fc631a700fb279d76a667 All users are facing degraded performance for test runs. We have identified the issue, and mitigation is in progress. https://status.getmaxim.ai/incident/398751 Tue, 16 Jul 2024 19:30:00 +0000 https://status.getmaxim.ai/incident/398751#b87e2258e1b81e5acd6f1a1b16c6d8310a9e090bea150fc8c2a8693f10fe86f6 Maintenance completed https://status.getmaxim.ai/incident/398751 Tue, 16 Jul 2024 19:30:00 +0000 https://status.getmaxim.ai/incident/398751#b87e2258e1b81e5acd6f1a1b16c6d8310a9e090bea150fc8c2a8693f10fe86f6 Maintenance completed https://status.getmaxim.ai/incident/398751 Tue, 16 Jul 2024 19:30:00 +0000 https://status.getmaxim.ai/incident/398751#b87e2258e1b81e5acd6f1a1b16c6d8310a9e090bea150fc8c2a8693f10fe86f6 Maintenance completed https://status.getmaxim.ai/incident/398751 Tue, 16 Jul 2024 18:00:00 -0000 https://status.getmaxim.ai/incident/398751#d790d5fe4883bb8ac9cb8e7823d20dfcb6e23338c7614282fa9ad43d697c1067 For our commitment to security, we regularly upgrade our infrastructure with security patches. During this maintenance period, we will be - Upgrading our k8s nodes - Database minor versions - Network packet filter rules During this time, maintenance systems might not be accessible for brief periods (1-5 mins). https://status.getmaxim.ai/incident/398751 Tue, 16 Jul 2024 18:00:00 -0000 https://status.getmaxim.ai/incident/398751#d790d5fe4883bb8ac9cb8e7823d20dfcb6e23338c7614282fa9ad43d697c1067 For our commitment to security, we regularly upgrade our infrastructure with security patches. During this maintenance period, we will be - Upgrading our k8s nodes - Database minor versions - Network packet filter rules During this time, maintenance systems might not be accessible for brief periods (1-5 mins). https://status.getmaxim.ai/incident/398751 Tue, 16 Jul 2024 18:00:00 -0000 https://status.getmaxim.ai/incident/398751#d790d5fe4883bb8ac9cb8e7823d20dfcb6e23338c7614282fa9ad43d697c1067 For our commitment to security, we regularly upgrade our infrastructure with security patches. During this maintenance period, we will be - Upgrading our k8s nodes - Database minor versions - Network packet filter rules During this time, maintenance systems might not be accessible for brief periods (1-5 mins). https://status.getmaxim.ai/incident/385574 Mon, 17 Jun 2024 18:37:59 +0000 https://status.getmaxim.ai/incident/385574#bb06f6f3e63a8f9bedf283173465cca901a197f6105947c4dfc200860f791b06 Maintenance completed https://status.getmaxim.ai/incident/385574 Mon, 17 Jun 2024 18:37:59 -0000 https://status.getmaxim.ai/incident/385574#a8d50515caa6e309219ee79f158188a461fcede92b786842b3a2a7425da8cfdc We have some fantastic news to share! As we move closer to the general availability of our platform, we're switching our main web app domain from https://www.getmaxim.ai to https://app.getmaxim.ai. https://www.getmaxim.ai will direct you to our landing page. This change will happen today (between 11.30 PM to 1 AM IST). For a brief time, our app may not be accessible. What does this mean for you? You'll be logged out of the app once during this transition (just this one time Simply log back in, and you'll be ready to explore the app again If you encounter any problems, don't worry! Feel free to email me at akshay@getmaxim.ai or join our shared Slack channel, and I'll be happy to help. Cheers to this exciting milestone! 🎉 https://status.getmaxim.ai/incident/385574 Mon, 17 Jun 2024 18:37:59 +0000 https://status.getmaxim.ai/incident/385574#bb06f6f3e63a8f9bedf283173465cca901a197f6105947c4dfc200860f791b06 Maintenance completed https://status.getmaxim.ai/incident/385574 Mon, 17 Jun 2024 18:37:59 -0000 https://status.getmaxim.ai/incident/385574#a8d50515caa6e309219ee79f158188a461fcede92b786842b3a2a7425da8cfdc We have some fantastic news to share! As we move closer to the general availability of our platform, we're switching our main web app domain from https://www.getmaxim.ai to https://app.getmaxim.ai. https://www.getmaxim.ai will direct you to our landing page. This change will happen today (between 11.30 PM to 1 AM IST). For a brief time, our app may not be accessible. What does this mean for you? You'll be logged out of the app once during this transition (just this one time Simply log back in, and you'll be ready to explore the app again If you encounter any problems, don't worry! Feel free to email me at akshay@getmaxim.ai or join our shared Slack channel, and I'll be happy to help. Cheers to this exciting milestone! 🎉 https://status.getmaxim.ai/incident/385574 Mon, 17 Jun 2024 18:37:59 +0000 https://status.getmaxim.ai/incident/385574#bb06f6f3e63a8f9bedf283173465cca901a197f6105947c4dfc200860f791b06 Maintenance completed https://status.getmaxim.ai/incident/385574 Mon, 17 Jun 2024 18:37:59 -0000 https://status.getmaxim.ai/incident/385574#a8d50515caa6e309219ee79f158188a461fcede92b786842b3a2a7425da8cfdc We have some fantastic news to share! As we move closer to the general availability of our platform, we're switching our main web app domain from https://www.getmaxim.ai to https://app.getmaxim.ai. https://www.getmaxim.ai will direct you to our landing page. This change will happen today (between 11.30 PM to 1 AM IST). For a brief time, our app may not be accessible. What does this mean for you? You'll be logged out of the app once during this transition (just this one time Simply log back in, and you'll be ready to explore the app again If you encounter any problems, don't worry! Feel free to email me at akshay@getmaxim.ai or join our shared Slack channel, and I'll be happy to help. Cheers to this exciting milestone! 🎉 https://status.getmaxim.ai/incident/385574 Mon, 17 Jun 2024 18:00:00 -0000 https://status.getmaxim.ai/incident/385574#a8d50515caa6e309219ee79f158188a461fcede92b786842b3a2a7425da8cfdc We have some fantastic news to share! As we move closer to the general availability of our platform, we're switching our main web app domain from https://www.getmaxim.ai to https://app.getmaxim.ai. https://www.getmaxim.ai will direct you to our landing page. This change will happen today (between 11.30 PM to 1 AM IST). For a brief time, our app may not be accessible. What does this mean for you? You'll be logged out of the app once during this transition (just this one time Simply log back in, and you'll be ready to explore the app again If you encounter any problems, don't worry! Feel free to email me at akshay@getmaxim.ai or join our shared Slack channel, and I'll be happy to help. Cheers to this exciting milestone! 🎉 https://status.getmaxim.ai/incident/385574 Mon, 17 Jun 2024 18:00:00 -0000 https://status.getmaxim.ai/incident/385574#a8d50515caa6e309219ee79f158188a461fcede92b786842b3a2a7425da8cfdc We have some fantastic news to share! As we move closer to the general availability of our platform, we're switching our main web app domain from https://www.getmaxim.ai to https://app.getmaxim.ai. https://www.getmaxim.ai will direct you to our landing page. This change will happen today (between 11.30 PM to 1 AM IST). For a brief time, our app may not be accessible. What does this mean for you? You'll be logged out of the app once during this transition (just this one time Simply log back in, and you'll be ready to explore the app again If you encounter any problems, don't worry! Feel free to email me at akshay@getmaxim.ai or join our shared Slack channel, and I'll be happy to help. Cheers to this exciting milestone! 🎉 https://status.getmaxim.ai/incident/385574 Mon, 17 Jun 2024 18:00:00 -0000 https://status.getmaxim.ai/incident/385574#a8d50515caa6e309219ee79f158188a461fcede92b786842b3a2a7425da8cfdc We have some fantastic news to share! As we move closer to the general availability of our platform, we're switching our main web app domain from https://www.getmaxim.ai to https://app.getmaxim.ai. https://www.getmaxim.ai will direct you to our landing page. This change will happen today (between 11.30 PM to 1 AM IST). For a brief time, our app may not be accessible. What does this mean for you? You'll be logged out of the app once during this transition (just this one time Simply log back in, and you'll be ready to explore the app again If you encounter any problems, don't worry! Feel free to email me at akshay@getmaxim.ai or join our shared Slack channel, and I'll be happy to help. Cheers to this exciting milestone! 🎉 https://status.getmaxim.ai/incident/370682 Fri, 17 May 2024 17:30:00 +0000 https://status.getmaxim.ai/incident/370682#db4a8dc1d69e135a554d97a0e1788ca05e4408bd666d8777732a3ce53bd25c94 Maintenance completed https://status.getmaxim.ai/incident/370682 Fri, 17 May 2024 17:30:00 +0000 https://status.getmaxim.ai/incident/370682#db4a8dc1d69e135a554d97a0e1788ca05e4408bd666d8777732a3ce53bd25c94 Maintenance completed https://status.getmaxim.ai/incident/370682 Fri, 17 May 2024 17:00:00 -0000 https://status.getmaxim.ai/incident/370682#2e9e81e861b2f87cddf9ca360f8567d9a7faa7f8ebafe8eabd9162d57a2151cd We are upgrading our Redis cluster with the latest security patches for better reliability. This will continue for 30 mins and might impact - Test Runs. - Dashboard flows. https://status.getmaxim.ai/incident/370682 Fri, 17 May 2024 17:00:00 -0000 https://status.getmaxim.ai/incident/370682#2e9e81e861b2f87cddf9ca360f8567d9a7faa7f8ebafe8eabd9162d57a2151cd We are upgrading our Redis cluster with the latest security patches for better reliability. This will continue for 30 mins and might impact - Test Runs. - Dashboard flows. https://status.getmaxim.ai/incident/354146 Thu, 11 Apr 2024 16:50:29 +0000 https://status.getmaxim.ai/incident/354146#9f23766a70a5d317391f97372ca2c10ea8622bef1b004b79e35ae4857d9de3c5 Maintenance completed https://status.getmaxim.ai/incident/354146 Thu, 11 Apr 2024 16:50:29 -0000 https://status.getmaxim.ai/incident/354146#5f44c118477dacc6f0891337bba121af60677ae1fe30e034ed04167beec0f031 We are updating the database schema and network settings for compliance and performance. There is a possibility of downtime during these migrations. https://status.getmaxim.ai/incident/354146 Thu, 11 Apr 2024 16:50:29 +0000 https://status.getmaxim.ai/incident/354146#9f23766a70a5d317391f97372ca2c10ea8622bef1b004b79e35ae4857d9de3c5 Maintenance completed https://status.getmaxim.ai/incident/354146 Thu, 11 Apr 2024 16:50:29 -0000 https://status.getmaxim.ai/incident/354146#5f44c118477dacc6f0891337bba121af60677ae1fe30e034ed04167beec0f031 We are updating the database schema and network settings for compliance and performance. There is a possibility of downtime during these migrations. https://status.getmaxim.ai/incident/354146 Thu, 11 Apr 2024 16:50:29 +0000 https://status.getmaxim.ai/incident/354146#9f23766a70a5d317391f97372ca2c10ea8622bef1b004b79e35ae4857d9de3c5 Maintenance completed https://status.getmaxim.ai/incident/354146 Thu, 11 Apr 2024 16:50:29 -0000 https://status.getmaxim.ai/incident/354146#5f44c118477dacc6f0891337bba121af60677ae1fe30e034ed04167beec0f031 We are updating the database schema and network settings for compliance and performance. There is a possibility of downtime during these migrations. https://status.getmaxim.ai/incident/354146 Thu, 11 Apr 2024 16:50:29 +0000 https://status.getmaxim.ai/incident/354146#9f23766a70a5d317391f97372ca2c10ea8622bef1b004b79e35ae4857d9de3c5 Maintenance completed https://status.getmaxim.ai/incident/354146 Thu, 11 Apr 2024 16:50:29 -0000 https://status.getmaxim.ai/incident/354146#5f44c118477dacc6f0891337bba121af60677ae1fe30e034ed04167beec0f031 We are updating the database schema and network settings for compliance and performance. There is a possibility of downtime during these migrations. https://status.getmaxim.ai/incident/354146 Thu, 11 Apr 2024 15:53:00 -0000 https://status.getmaxim.ai/incident/354146#5f44c118477dacc6f0891337bba121af60677ae1fe30e034ed04167beec0f031 We are updating the database schema and network settings for compliance and performance. There is a possibility of downtime during these migrations. https://status.getmaxim.ai/incident/354146 Thu, 11 Apr 2024 15:53:00 -0000 https://status.getmaxim.ai/incident/354146#5f44c118477dacc6f0891337bba121af60677ae1fe30e034ed04167beec0f031 We are updating the database schema and network settings for compliance and performance. There is a possibility of downtime during these migrations. https://status.getmaxim.ai/incident/354146 Thu, 11 Apr 2024 15:53:00 -0000 https://status.getmaxim.ai/incident/354146#5f44c118477dacc6f0891337bba121af60677ae1fe30e034ed04167beec0f031 We are updating the database schema and network settings for compliance and performance. There is a possibility of downtime during these migrations. https://status.getmaxim.ai/incident/354146 Thu, 11 Apr 2024 15:53:00 -0000 https://status.getmaxim.ai/incident/354146#5f44c118477dacc6f0891337bba121af60677ae1fe30e034ed04167beec0f031 We are updating the database schema and network settings for compliance and performance. There is a possibility of downtime during these migrations. https://status.getmaxim.ai/incident/311127 Sun, 14 Jan 2024 03:30:00 +0000 https://status.getmaxim.ai/incident/311127#557d4337fd648163bcaddd9720298b82d64a3dabd61ce8dccfbb8ecd63921ea7 Maintenance completed https://status.getmaxim.ai/incident/311127 Sun, 14 Jan 2024 03:30:00 +0000 https://status.getmaxim.ai/incident/311127#557d4337fd648163bcaddd9720298b82d64a3dabd61ce8dccfbb8ecd63921ea7 Maintenance completed https://status.getmaxim.ai/incident/311127 Sun, 14 Jan 2024 03:30:00 +0000 https://status.getmaxim.ai/incident/311127#557d4337fd648163bcaddd9720298b82d64a3dabd61ce8dccfbb8ecd63921ea7 Maintenance completed https://status.getmaxim.ai/incident/311127 Sun, 14 Jan 2024 03:30:00 +0000 https://status.getmaxim.ai/incident/311127#557d4337fd648163bcaddd9720298b82d64a3dabd61ce8dccfbb8ecd63921ea7 Maintenance completed https://status.getmaxim.ai/incident/311127 Sun, 14 Jan 2024 02:30:00 -0000 https://status.getmaxim.ai/incident/311127#5164e54517054e03f71c97345d9e1bf7b31b42eef63ff30bee04c4c43224b790 We are upgrading our underlying infrastructure to improve the resilience and speed of our backend services. https://status.getmaxim.ai/incident/311127 Sun, 14 Jan 2024 02:30:00 -0000 https://status.getmaxim.ai/incident/311127#5164e54517054e03f71c97345d9e1bf7b31b42eef63ff30bee04c4c43224b790 We are upgrading our underlying infrastructure to improve the resilience and speed of our backend services. https://status.getmaxim.ai/incident/311127 Sun, 14 Jan 2024 02:30:00 -0000 https://status.getmaxim.ai/incident/311127#5164e54517054e03f71c97345d9e1bf7b31b42eef63ff30bee04c4c43224b790 We are upgrading our underlying infrastructure to improve the resilience and speed of our backend services. https://status.getmaxim.ai/incident/311127 Sun, 14 Jan 2024 02:30:00 -0000 https://status.getmaxim.ai/incident/311127#5164e54517054e03f71c97345d9e1bf7b31b42eef63ff30bee04c4c43224b790 We are upgrading our underlying infrastructure to improve the resilience and speed of our backend services. https://status.getmaxim.ai/incident/310909 Thu, 11 Jan 2024 17:00:00 +0000 https://status.getmaxim.ai/incident/310909#80f0416deb8a7e78264e32052fed7651fed059b784826e7ada97f96122663a7c Maintenance completed https://status.getmaxim.ai/incident/310909 Thu, 11 Jan 2024 17:00:00 +0000 https://status.getmaxim.ai/incident/310909#80f0416deb8a7e78264e32052fed7651fed059b784826e7ada97f96122663a7c Maintenance completed https://status.getmaxim.ai/incident/310909 Thu, 11 Jan 2024 16:30:00 -0000 https://status.getmaxim.ai/incident/310909#52ea779f10b4c883c5d291962fc8bf9769c49268734ab56640909ecf46b57f23 We are upgrading our database schema for better performance, which can impact our uptime during the scheduled maintenance. https://status.getmaxim.ai/incident/310909 Thu, 11 Jan 2024 16:30:00 -0000 https://status.getmaxim.ai/incident/310909#52ea779f10b4c883c5d291962fc8bf9769c49268734ab56640909ecf46b57f23 We are upgrading our database schema for better performance, which can impact our uptime during the scheduled maintenance. https://status.getmaxim.ai/incident/286284 Mon, 13 Nov 2023 04:38:54 -0000 https://status.getmaxim.ai/incident/286284#69a56a832fa51951a7b17065606bc1b2bb9e77098c92982e7ccf93e6fc8ec26d We are upgrading our database with the latest security patches from the provider. https://status.getmaxim.ai/incident/286284 Mon, 13 Nov 2023 04:38:54 -0000 https://status.getmaxim.ai/incident/286284#69a56a832fa51951a7b17065606bc1b2bb9e77098c92982e7ccf93e6fc8ec26d We are upgrading our database with the latest security patches from the provider. https://status.getmaxim.ai/incident/286284 Mon, 13 Nov 2023 04:38:54 -0000 https://status.getmaxim.ai/incident/286284#69a56a832fa51951a7b17065606bc1b2bb9e77098c92982e7ccf93e6fc8ec26d We are upgrading our database with the latest security patches from the provider. https://status.getmaxim.ai/incident/286284 Mon, 13 Nov 2023 04:38:54 +0000 https://status.getmaxim.ai/incident/286284#faa6fabdaa2ecbef85c3e1213035d04c85700c3db0f7104c0670798c25159053 Maintenance completed https://status.getmaxim.ai/incident/286284 Mon, 13 Nov 2023 04:38:54 +0000 https://status.getmaxim.ai/incident/286284#faa6fabdaa2ecbef85c3e1213035d04c85700c3db0f7104c0670798c25159053 Maintenance completed https://status.getmaxim.ai/incident/286284 Mon, 13 Nov 2023 04:38:54 +0000 https://status.getmaxim.ai/incident/286284#faa6fabdaa2ecbef85c3e1213035d04c85700c3db0f7104c0670798c25159053 Maintenance completed https://status.getmaxim.ai/incident/286284 Mon, 13 Nov 2023 04:17:00 -0000 https://status.getmaxim.ai/incident/286284#69a56a832fa51951a7b17065606bc1b2bb9e77098c92982e7ccf93e6fc8ec26d We are upgrading our database with the latest security patches from the provider. https://status.getmaxim.ai/incident/286284 Mon, 13 Nov 2023 04:17:00 -0000 https://status.getmaxim.ai/incident/286284#69a56a832fa51951a7b17065606bc1b2bb9e77098c92982e7ccf93e6fc8ec26d We are upgrading our database with the latest security patches from the provider. https://status.getmaxim.ai/incident/286284 Mon, 13 Nov 2023 04:17:00 -0000 https://status.getmaxim.ai/incident/286284#69a56a832fa51951a7b17065606bc1b2bb9e77098c92982e7ccf93e6fc8ec26d We are upgrading our database with the latest security patches from the provider.